The second-hand marketplace Members Share Frustration About Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
